Terms of Service

TERMS OF SERVICE

PLEASE READ THIS TERMS OF SERVICE [TOS] CAREFULLY. BY ACCESSING OR USING THE SERVICE, YOU HEREBY AGREE TO BE BOUND BY THE TERMS IN THIS TOS. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS IN THIS TOS, YOU MAY NOT ACCESS OR USE THE SERVICE.

Equipment is suitable for anyone aged 8 years or older.

Anyone under 13 years of age must be accompanied by an adult guardian. 

   For group bookings, any children of 13 years or older must arrive with a parent or Guardian at the beginning of their session, who will ultimately be responsible for the group and can be contacted should they chose to leave the children to their own devices.

All users/players must adhere to users minimum age equipment guidelines.

Each user and/or their adult guardian is responsible for following the safety guidelines provided at the beginning of the session.

Spectator/Guardians are not required to pay to be in attendance.

All visitors and players acknowledge that, although they are very rare, some may experience dizziness and nausea caused by the motion and visuals during the experience.

All payments are processed in advance of the session start time.

No refunds will be issued after completion of 10 minutes of the session.

Bookings can be amended or cancelled no later than 24hours prior to your sessions start time.

Refunds can be requested in person in any of our locations, over the phone via 03305553330, or via email at contact@immotionvr.co.uk

No food or drink allowed in the play/experience area or near any of the equipment.

Spectators are not permitted to physically interact with equipment and/or users/players.

180cm height and 100kg weight restriction applies to the Bristol KAT harnesses that run all FPS titles.

The SM1 racing simulators have a maximum load restriction of 120kg due to the motors and hydraulics.

Sensible footwear is recommended. Loose articles such as scarves may need to be removed before starting a session. Some locations may provide storage bins or lockers for all loose articles before starting a session. Please note that neither ImmotionVR or Immotion Group plc are responsible for any lost or stolen items.

We kindly ask that you DON’T:

– Jump whilst using or wearing any equipment. – Lean in or out from any equipment during a session. – Leave the immediate play/experience area whilst wearing a head mounted device.

If you have any questions or concerns about the Service or these TOS, you may contact us at:

Immotion Group plc. The Victoria Media City Manchester M50 3SP.

ImmotionVR is part of Immotion Group plc.  

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