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Need help? Get assistance from our customer support bot by pressing HELP in the bottom right corner or click HERE 

SPECIAL OFFER: Receive a massive 20% off timed bookings during off peak periods (Non School holidays​) This is automatically reflected in the prices shown.

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Frequently Asked Questions

What Are The Age Restri​ctions?

The minimum age requirement for most of our VR experiences is 8 years old with younger participants able to ride the pods rides only. However, please note that some experiences may have specific age restrictions or height requirements for safety reasons. It is always best to check the individual experience details or consult with our staff at the reception desk to ensure that the chosen experience is suitable for the participants age's. We want to ensure a magical and immersive experience for everyone involved.

How Much Is It?

Generally, our prices are £9 per ride, per person. We also have timed sessions available at certain locations. The prices for those are £25 for 30 minutes or £35 for 60 minutes per person. You cannot book online for single rides but feel free to just turn up to one of our locations and pay as a walk-in. We regularly have special offers on so feel free to give us a call/email for more information.

How Do I Book?

You can book by clicking the "Book now" button on the main page (https://immotionvr.com/booking-page/). You can then select the location you wish to book for, the date, and the package you would like to book. Please note, we only take bookings for timed sessions or packaged experiences, so if you'd like just a single ride on one of our experiences, just turn up! No booking needed!

Can I Purchase Gift Vouchers?

To purchase gift vouchers. Simply click the gift vouchers link at the top of the page and choose which location you would like to buy gift vouchers for and how much. You can also purchase physical gift cards in store.

Group Bookings/Parties?

For group bookings and parties, we offer a group package that allows up to 8 people to enjoy an hour session of mixed VR experiences. This package is available at most of our locations, except for O2 and Westfield.

How Can I Contact Someone?

To contact a specific location, please select the location from the link at the top of the page to see that locations contact details. You can also email our customer support team at contact@immotionvr.co.uk. You may also find our customer support bot helpful too, which can be accessed by click HERE